How to check your email if you forgot your password

Updated 10 months ago by Darrin Rich

You can recover the password for your Email account by having the server send your phone a text message that verifies your identity.  You must have added a mobile phone number for your account before it will work.

On the login page for, click the Forgot Password link to change your password. A one-time passcode is sent in a text message to the mobile phone number on file for your account.

You use this passcode to change your password.

Warning: After you have changed your password, update the password on any device used to check this mailbox.

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