Billing

Answers to billing questions

7 articles in the collection

Card Security

Your credit card information is never stored on our server. In fact, we never see your full credit card details at all.All data is transferred over https to our credit card processor, Stripe has been audited by a PCI-certified auditor and is...

By Darrin Rich

updated 9 months ago

Payments accepted for all Plans

All subscription services are paid for using a major credit card.The card will be used to automatically charge your subscription plan and any invoiced services.

By Darrin Rich

updated 9 months ago

Add or update payment method

Adding or updating your credit card on file with us is easy.Head Shinybot.com and click on My Account log in, then click on Payment Methods then click on the big Add Payment Method button.You can then input your new credit card number in. 

By Darrin Rich

updated 7 months ago

Invoiced Billing

Invoiced billing is available for non-subscription customers only. You will see in your email there is a link that you can click to pay your bill online. Click on the link and you will see your invoice right on your screen with a button to pay...

By Darrin Rich

updated 7 months ago

Payment for services performed outside of your subscription plan limits

Each subscription plan includes a specific amount of time included for updates, website changes, any requested work, etc. This included time resets each billing month.  If you exceed the amount of time included in your plan in a given month, an...

By Darrin Rich

updated 9 months ago

How to sign up for a plan

Add your chosen subscription to your cart. Proceed to check out by using a valid credit card.When you complete checkout you will automatically be charged your first payment.Your credit card will be charged automatically each month for as long as...

By Darrin Rich

updated 9 months ago

Failed Payments

If we can’t charge the card on file for your website subscription renewal, your site will be become “past due.” We’ll send an email asking you to take action to fix it. We'll try processing the payment again for 15 days after the payment was due. ...

By Darrin Rich

updated 7 months ago